Publications & Resources

Handling Patients’ Complaints Properly: Best Practices for Dentists

Most dentists are likely to receive a patient complaint at some point during their years of practice. When that happens, it’s important to know what to do and have a process to address the concern. Here are key strategies for responding to negative feedback professionally.

MLMIC Launches New Dental Risk Management Course

MLMIC is proud to launch our Dental Risk Management Program, which offers crucial strategies for managing patient expectations and ensuring a safe care environment.

September 2024 Events for New York Dentists

MLMIC is excited to sponsor and attend several key dental events this September 2024. We look forward to connecting with the dental community and sharing insights at these important gatherings.

Unpacking the World’s Fair of Dentistry with Dr. Chad Gehani, Executive Director of the Queens County Dental Society.

In this episode of The Verdict, Dr. Chad Gehani discusses the World’s Fair of Dentistry and shares advice for new dentists and students.

A Conversation with Theressa Eliscar-Hewett, D.D.S., New Dentist Chair of the Second District Dental Society

Dr. Eliscar-Hewett discusses her journey as a dentist, exciting events from the Second District Dental Society for new-to-practice dentists and the crucial role of securing dental professional liability insurance with MLMIC.

Strategies to Prevent Musculoskeletal Injuries for the New Dentist

Even though musculoskeletal disorders are a risk in the dental profession, there are ways to prevent or decrease the extent of these injuries. Let’s look at some strategies to keep the physical body healthy during your dental career.

Strategies to Prevent Musculoskeletal Injuries for the New Dentist

Even though musculoskeletal disorders are a risk in the dental profession, there are ways to prevent or decrease the extent of these injuries. Let’s look at some strategies to keep the physical body healthy during your dental career.

Teledentistry in New York: Its Past, Present and Future

Teledentistry in New York is a relatively recent practice, with the laws that recognize and codified it having only been enacted in 2014 and 2015. Chapter 550 of the New York Laws of 2014 required health insurers and Medicaid to cover the provision of telehealth services, including dental services rendered through telehealth, in the same manner as those services would be provided in an in-person setting.

Open Bar: Parental Access to the Patient Portal of a Minor

This month on Open Bar, we’re discussing whether providers must give parents access to the patient portal of their minor children. Here’s our expert answer to that question, taking into account the patient’s privacy rights.

Seven Things For New Dentists to Know About Practicing Dentistry in New York

Congratulations! Years of hard work and dedication have paid off! You’ve completed dental school and residency training but what’s next? If you plan on practicing in New York State, there are many things to consider before you start providing dental care. Below, MLMIC shares information on seven important topics to be mindful of before you start to practice.