August 15, 2020

Risk Management Tip: Effective Communication with Patients

Effective communication is the cornerstone of the doctor-patient relationship. Patients’ perceptions of physician communication skills may impact the potential for allegations of malpractice. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

August 5, 2020

Attorneys Respond to Medical Professional Liability FAQs on Retention and Release of Medical Records

MLMIC encourages policyholders to review attorneys’ answers to frequently asked questions on medical professional liability related to retention and release of medical records, including timeframes and authorizations.

August 1, 2020

Risk Management Tip: Management and Documentation of After-hours Telephone Calls from Patients

The failure to properly handle and document after-hours telephone calls can adversely affect patient care and lead to potential liability exposure for the physician. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

July 20, 2020

Risk Management Checklists: Healthcare Office Policies

MLMIC encourages policyholders to review these important Risk Management Checklists on office policies, including guidance on maintaining patient confidentiality, tracking test results, following up on missed or cancelled appointments, using chaperones or scribes and handling patient complaints.