In Response to the Pandemic, Healthcare Organizations Should Consider Four Key Changes

A recent Fierce Health report highlights four areas that experts say healthcare organizations should prioritize now based on the extensive impact of the COVID-19 pandemic. In the article, Healthbox’s Justin Gernot and Neil Patel say the public health crisis exposed major “cracks in the [healthcare] system” and strategic adjustments can help mitigate the effects of any future large-scale disruptions. As outlined by the two experts, hospitals and healthcare systems are advised to adapt with the following:

• proactive patient reassurance that it’s safe to enter hospitals for elective surgeries and procedures and transparency regarding all steps the facility is taking to ensure patient safety;

• procurement of local supply chain sources that can quickly respond to an increased demand for essential equipment and supplies, such as personal protective equipment;

• development of digital tools, such as telehealth, at-home diagnostic equipment and remote patient monitoring systems, that enhance a provider’s ability to deliver virtual care and rapidly transition to technology should the need arise; and

• investment in drones and robotics to perform functions that allow for social distancing, reduce human interactions, and limit exposure to potential hazards such as disinfection routines.

These developments are critical because, as explained by Patel, there may be a second surge of COVID-19. He notes the impact could be amplified if it coincides with flu season and because many people postponed care in an effort to reduce transmission of the virus and to allow for allocation of resources to the outbreak.

MLMIC has assembled a number of  COVID-19 resources on our website and will continue to keep policyholders informed of pandemic-related developments.

Our insureds also have access to MLMIC’s toll free 24/7 Legal Hotline: (855) FAKS-LAW (1-855-325-7529). Our experts are available to help you address the challenges that may arise as you continue to care for patients throughout the nationwide response to the coronavirus emergency.