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Open Bar: Governor Hochul Executes an Amendment to Law Regarding Patients’ Right to Request Paper Medical Records

graphic of a briefcase and gavel set against the backdrop of the New York City skyline with the MLMIC logo and text that reads "Open Bar"

New York Governor Kathy Hochul recently signed Chapter 347 of the New York Laws of 2024, establishing a patient’s right to receive a paper copy of their medical records.

Our October FAQ explores this amendment.

An amendment to New York’s Public Health Law, specifically section 18(2)(d) regarding patient records, is now in effect.

Under this new law, a person can obtain physical copies of their records, including mammograms, by making such a request to their provider. There are some individuals who do not want electronic copies of their records since they have limited access to computers and printers. Therefore, these patients are allowed to obtain physical copies of their patient records. However, they must pay the statutory copying and shipping fees to which the physician or other provider is entitled by law. The records must be sent to those patients who request paper copies of medical records within a reasonable time.

MLMIC policyholders can reach our risk management attorneys for questions regarding New York Public Health Law section 18(2)(d) or any other healthcare law inquiries by calling (800) 275-6564 Monday-Friday, 8 a.m. to 6 p.m. or by email here.

Our 24/7 hotline is also available for urgent matters after hours at (844) 667-5291 or by emailing hotline@tmglawny.com.

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If you are not already a MLMIC insured, learn more about us here.

This document is for general purposes only and should not be construed as medical or legal advice. This document is not comprehensive and does not cover all possible factual circumstances. Because the facts applicable to your situation may vary, or the laws applicable in your jurisdiction may differ, please contact your attorney or other professional advisors for any questions related to legal, medical or professional obligations, the applicable state or federal laws or other professional questions.