Publications & Resources

Informed Consent and Dentistry

One of the contributing factors that often leads to dental malpractice litigation is the failure to obtain adequate informed consent from a dental patient.

Taking Pride in Caring for the LGBTQ+ Patient

There are many things to consider when addressing the needs of the LGBTQ+ population, but becoming aware of this vulnerable population and promoting inclusion is a step in the right direction!

10 Tips for Integrating Telehealth Into Medical Practices

MLMIC outlines guidance to promote a positive telehealth experience for both patient and physician.

Discussing Mental Health With Patients

Given the prevalence of mental illness in America, it’s critical to discuss and screen for concerns during clinical interactions.

The Benefits of Empathy in Patient Interactions

MLMIC examines why and how physicians should cultivate this important patient-communication skill.

Why and How to Incorporate Shared Decision-Making In Clinical Practice

This model of care, which requires physicians and patients to collaborate on care plans, can improve health outcomes, strengthen relationships and boost satisfaction.

Real Examples of Difficult Dental Patients: Actual Calls Received by MLMIC

MLMIC receives a significant number of calls from policyholders and their office staff who are dealing with difficult situations. These calls can involve patients who are simply noncompliant, unruly patients and even family members who cause disruption in the office and threaten office staff. In every situation, MLMIC offered advice and was able to assist with resolving the situation appropriately.

The Importance of Documenting Consent in Dentistry

It’s vital that dentists understand the importance of documenting consent in dentistry. The law and best practices require that informed consent be obtained before treatment begins on a patient. The failure to do so may result in malpractice liability.

How to Effectively Treat Difficult Dental Patients: Part 1

In almost every dentist’s practice, there are difficult dental patients. In this first installment in our new blog series, we will provide recommendations for treating patients who demand or abuse narcotics; are rude or threatening to the dental professionals; or are noncompliant. All patients, even difficult ones, must be evaluated and treated by their dentists until and unless they have been formally discharged from care.

Providing LGBTQ-Friendly Healthcare

Physicians and healthcare providers can support LGBTQ patients through inclusive communications and office environments.