Publications & Resources

Physicians can support patients with chronic conditions and combat related stress by offering empathy, encouragement and helpful information.

Leading meaningful conversations with patients about “closet conditions” may help minimize stigma and guide care.

The physician-patient relationship plays a central role in medical care. Here are several recommendations for building trust and addressing challenges both online and in-person.

Improving the patient experience with both technology and in-person care can help healthcare providers keep up with evolving patient expectations.

In addition to researching symptoms and health concerns ahead of seeking care, patients are also turning to Google following medical appointments or instead of disclosing information to their doctors altogether.

Here, we summarize what patient-centered care is, what it means for your medical practice (including your relationships with patients) and what to consider when implementing PCC to improve outcomes and reduce medical liability.

As the nature of healthcare delivery moves toward a hybrid blend of telehealth and in-person care, thoughtful policies and protocols must be created to preserve the physician-patient relationship.

MLMIC encourages policyholders to review attorneys’ answers to frequently asked questions on medical professional liability related to the doctor-patient relationship, including legal guidance on when the relationship begins and how to discharge a patient.

MLMIC encourages policyholders to review these important Risk Management Checklists on the physician-patient relationship, including guidance on properly discontinuing the physician-patient relationship, treating patients with whom you have a close relationship and managing patient noncompliance.

Once the physician-patient relationship is established, physicians have a legal and ethical obligation to provide patients with care. However, there may be circumstances when it is no longer appropriate to continue the physician-patient relationship. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.