Publications & Resources

The communication of test results is an important part of providing care and may involve various healthcare professionals. Test results may be over-looked, lost, or scanned into the wrong record. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

MLMIC encourages policyholders to review attorneys’ answers to frequently asked questions on medical professional liability related to hospital related issues, including addendums to the medical record and use of nurse practitioners.

A recent settlement issued by the Office for Civil Rights highlights the importance of adhering to HIPAA’s Right of Access Initiative, a directive requiring covered entities to provide patients, upon request, with timely access to their protected health information.

Healthcare professionals share in the responsibility for minimizing prescription drug abuse and drug diversion. Physicians are tasked with differentiating patients in need of effective pain management from those who may be seeking drugs for inappropriate reasons. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

New York State legislation now requires physicians’ offices to post signage directing patients to the Office of Professional Medical Conduct’s website for information on reporting misconduct.

Patient satisfaction is an integral part of providing healthcare, regardless of the clinical setting. All physician office practices should have a policy or protocol in place to address patient complaints. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

An update to New York State Executive Order 202.61 says healthcare personnel who order and administer COVID-19 tests must now document and report if the patient attends, works or volunteers in a school.

MLMIC encourages policyholders to review attorneys’ answers to frequently asked questions on medical professional liability related to informed consent, including legal guidance on who’s responsible for obtaining it and which situations require it.

Lack of communication between providers may result in poor coordination of care. This may include a delay in diagnosis or treatment, the failure to order diagnostic testing or act upon abnormal test results, or the failure to prescribe appropriate medications. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

MLMIC encourages policyholders to review these important Risk Management Checklists on patient communication, including guidance on after hours calls, communication between consulting and referring physicians, sharing test results and communicating with low health literacy patients.