July 12, 2021

Risk Management Checklists for Dentists: Patient Communication

MLMIC encourages policyholders to review these important Risk Management Checklists for Dentists on patient communication, including guidance on after-hours calls, communication between consulting and referring dentists, sharing test results and communicating with low health literacy patients.

May 20, 2021

Risk Management Checklists: Technology in Healthcare

MLMIC encourages policyholders to review these important Risk Management Checklists on technology, including guidance on EHR copy/paste, computers in exam rooms, patient portals, protected health information, health IT and online reviews.

May 5, 2021

Attorneys Respond to Medical Professional Liability FAQs on the Doctor-Patient Relationship

MLMIC encourages policyholders to review attorneys’ answers to frequently asked questions on medical professional liability related to the doctor-patient relationship, including legal guidance on when the relationship begins and how to discharge a patient.

April 15, 2021

Risk Management Tip: Managing Negative Online Reviews

Healthcare providers recognize that along with their practice websites, public websites and social media sites can be used as marketing tools to inform the public of their services. The online community, however, is then afforded an opportunity to respond, rate, and, at times, complain about those services. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.