Publications & Resources

Taking Action to Address Drug Shortages

MLMIC’s risk management team discusses patient safety concerns related to drug shortages and presents strategies for managing, documenting and communicating key challenges and decisions.

MLMIC’s Cardiology Claims Data Snapshot

MLMIC’s Cardiology Claims Data Snapshot examines allegations & contributing factors, including human factors & healthcare system flaws, that result in patient harm.

Taking Pride in Caring for the LGBTQ+ Patient

There are many things to consider when addressing the needs of the LGBTQ+ population, but becoming aware of this vulnerable population and promoting inclusion is a step in the right direction!

The Connection Between Proper Nutrition and Dental Health

If the eyes are a window to our soul, the teeth and gums are a window to our bodies. The pathway to a healthy body starts in the oral cavity, and poor dental nutrition affects the whole body. In fact, the first sign of conditions such as cardiovascular disease, diabetes and gastroesophageal reflux can initially be detected while examining the teeth and gums.

10 Tips for Integrating Telehealth Into Medical Practices

MLMIC outlines guidance to promote a positive telehealth experience for both patient and physician.

Discussing Mental Health With Patients

Given the prevalence of mental illness in America, it’s critical to discuss and screen for concerns during clinical interactions.

Discussing Dietary Supplements with Patients

Given the vast array of dietary supplements on the market—some of which may be ineffective or potentially harmful—it’s more important than ever to discuss these products with patients.

The Benefits of Empathy in Patient Interactions

MLMIC examines why and how physicians should cultivate this important patient-communication skill.

How to Effectively Treat the Difficult Patient, Part 2

MLMIC shares guidance for interacting with patients who complain about treatment, fail to pay bills, lack capacity and more.

The Importance of Patient Engagement in Medical Care

MLMIC describes how physicians, hospitals and healthcare organizations can support patient engagement through improved communication strategies.