Publications & Resources

Get insights and guidance from MLMIC and other leading sources on medical professional liability, risk management, and more.

Tag: patient communication

Maintaining Professional Patient Relationships

The physician-patient relationship plays a central role in medical care. Here are several recommendations for building trust and addressing challenges both online and in-person.

Using Both Technology and In-Person Care to Improve the Patient Experience

Improving the patient experience with both technology and in-person care can help healthcare providers keep up with evolving patient expectations.

Guidance and Support for Handling Unruly Patients

Guidance and support for handling unruly patients and challenging clinical interactions

Talking With Patients About Cannabis Use

As cannabis use becomes more widespread, conversations with patients about its use may help to prevent poor medical outcomes.

Online Research vs. Physician Guidance: Are Patients Turning to the Internet Even More?

In addition to researching symptoms and health concerns ahead of seeking care, patients are also turning to Google following medical appointments or instead of disclosing information to their doctors altogether.

Risk Management Checklists for Dentists: Medication Management

MLMIC encourages policyholders to review these important Risk Management Checklists on medication management, specifically, handling prescription medication to maximize patient safety. Be sure to view or download the checklist for use in your dental practice.

Risk Management Checklists for Dentists: Dentist-Patient Relationships

MLMIC encourages policyholders to review these important Risk Management Checklists on dentist-patient relationships, including guidance on properly discontinuing the dentist-patient relationship, treating patients with whom you have a close relationship, managing patient noncompliance and managing negative online reviews.

Risk Management Checklists for Dentists: Patient Communication

MLMIC encourages policyholders to review these important Risk Management Checklists for Dentists on patient communication, including guidance on after-hours calls, communication between consulting and referring dentists, sharing test results and communicating with low health literacy patients.

AASM Issues Guidance on Promoting Healthy Sleep Habits Among Patients

The American Academy of Sleep Medicine says sleep is essential to health and urges physicians to screen patients for sleep disorders and promote sleep health in clinical practice.

AMA Reports Concerning Decline in Hypertension Control

Research published by the American Heart Association indicates a concerning decline in proper high blood pressure management among the United States population in recent years.