Publications & Resources

Secure Text Messaging of Patient Information: What Healthcare Providers Need to Know

Last month, the Joint Commission updated its position on text messaging patient information and orders within healthcare teams. We’re discussing what accredited organizations need to know before implementing this new guideline.

Open Bar: Parental Access to the Patient Portal of a Minor

This month on Open Bar, we’re discussing whether providers must give parents access to the patient portal of their minor children. Here’s our expert answer to that question, taking into account the patient’s privacy rights.

Best Practice Tips for Disposing of Paper Medical Records and Imaging

MLMIC reviews regulatory and HIPAA requirements for destroying medical records while outlining options for disposal.

Risk Management Checklists for Dentists: Office Policies

MLMIC encourages policyholders to review these important Risk Management Checklists on office policies, including guidance on maintaining patient confidentiality, tracking test results, following up on missed or cancelled appointments and handling patient complaints.

Attorneys Respond to Medical Professional Liability FAQs on HIV Confidentiality

MLMIC encourages policyholders to review attorneys’ answers to frequently asked questions on medical professional liability related to HIV confidentiality.

Risk Management Checklists: Healthcare Office Policies

MLMIC encourages policyholders to review these important Risk Management Checklists on office policies, including guidance on maintaining patient confidentiality, tracking test results, following up on missed or cancelled appointments, using chaperones or scribes and handling patient complaints.

Are Your Patients’ EHRs Vulnerable to Hacking and Ransom Demands?

Hospitals aren’t the only facilities at risk. Private practices, which typically do not have onsite IT personnel, are vulnerable to ransomware and other attacks by hackers.

Physician Smartphone Use Can Impact Patient Data Security

It is important for healthcare providers to remain vigilant regarding the exchange of sensitive, protected patient personal health information (PHI) over electronic devices.

Risk Management Tips: Maintaining Patient Confidentiality

Always maintain patient confidentiality.