Publications & Resources

Get insights and guidance from MLMIC and other leading sources on medical professional liability, risk management, and more.

Tag: patient encounters

Taking Pride in Caring for the LGBTQ+ Patient

There are many things to consider when addressing the needs of the LGBTQ+ population, but becoming aware of this vulnerable population and promoting inclusion is a step in the right direction!

Case Study: Successful Use of Summary Judgment

Take a look at this real-world example of how MLMIC uses summary judgment to promote favorable legal outcomes for our physicians.

Treating a Patient with Body Dysmorphia: A Case Study

This real-life case study examines how treating a patient with body dysmorphia presents a challenge—even for physicians who follow proper risk management practices.

Discussing Mental Health With Patients

Given the prevalence of mental illness in America, it’s critical to discuss and screen for concerns during clinical interactions.

The Benefits of Empathy in Patient Interactions

MLMIC examines why and how physicians should cultivate this important patient-communication skill.

How to Effectively Treat the Difficult Patient, Part 2

MLMIC shares guidance for interacting with patients who complain about treatment, fail to pay bills, lack capacity and more.

Case Study: Dental Jousting and a Bridge Too Far

In this case study involving dental jousting, the facts illustrate how jousting, connected with documentation issues, can lead to the settlement of a potentially defensible case. The case involves a 54-year-old female who presented to our insured for a consultation to replace old fillings and a preexisting three-unit bridge from #2-#4.

Case Study: Treating a Noncompliant Patient

MLMIC provides a legal and risk management analysis of an ophthalmologist’s actions in regard to a noncompliant patient.

Why and How to Incorporate Shared Decision-Making In Clinical Practice

This model of care, which requires physicians and patients to collaborate on care plans, can improve health outcomes, strengthen relationships and boost satisfaction.

How to Effectively Treat Difficult Patients, Part 1

MLMIC shares guidance for interacting with patients who are hostile, drug seeking or noncompliant.