Publications & Resources

The Potential Impact of Negative Online Reviews on Medical Malpractice Litigation and the Important Role a Reputation Management Service Can Play

Attorneys at Martin Clearwater & Bell LLP discuss how addressing negative online reviews plays an important role in risk management.

How Medical Scribes Can Decrease Physician Burnout and Increase Productivity

Introducing a medical scribe into your practice may help combat the increased workload associated with the EHR while allowing physicians more time to focus on patient interactions.

Why and How to Incorporate Shared Decision-Making In Clinical Practice

This model of care, which requires physicians and patients to collaborate on care plans, can improve health outcomes, strengthen relationships and boost satisfaction.

Addressing Burnout in Patients with Chronic Conditions

Physicians can support patients with chronic conditions and combat related stress by offering empathy, encouragement and helpful information.

Reducing Patient Wait Times Can Boost Patient Satisfaction

These five office management tips can help physicians and healthcare facilities minimize wait times and improve the patient experience.

What Patient-Centered Care Means for Your Medical Practice

Here, we summarize what patient-centered care is, what it means for your medical practice (including your relationships with patients) and what to consider when implementing PCC to improve outcomes and reduce medical liability.

Responding to Online Reviews and Social Media Posts

These strategies will help physicians identify and respond to negative social media reviews in an appropriate manner, while continuing to provide optimum care to patients.

Risk Management Checklists: Technology in Healthcare

MLMIC encourages policyholders to review these important Risk Management Checklists on technology, including guidance on EHR copy/paste, computers in exam rooms, patient portals, protected health information, health IT and online reviews.

Access to Records Can Strengthen Patient Engagement

After adopting 21st Century Cures Act compliance strategies, physicians say patient access to their records can lend itself to stronger engagement and higher satisfaction.

Risk Management Checklists: Challenges Within the Physician-Patient Relationship

MLMIC encourages policyholders to review these important Risk Management Checklists on the physician-patient relationship, including guidance on properly discontinuing the physician-patient relationship, treating patients with whom you have a close relationship and managing patient noncompliance.