Publications & Resources

MLMIC experts reveal how an extensive and costly dental treatment plan, combined with poor documentation and unclear consent, resulted in a mandibular fracture and a substantial settlement. This case underscores the critical need for clear communication and thorough documentation to avoid such costly outcomes.

In this month’s Open Bar, MLMIC explores whether healthcare providers are required to respond in writing when a parent requests an amendment to their child’s medical record. Learn more about how HIPAA and New York State law govern these requests and the steps providers should take to address them.

Join HANYS and MLMIC on Oct. 23 for Leveraging Opportunities: The Role of the Advanced Practice Provider (APP). Learn about risk management, scope of practice and best practices for APPs. Register today!

A young patient with juvenile arthritis experienced permanent peripheral vision loss after her ophthalmologist failed to identify early signs of glaucoma. Despite her regular follow-ups, the delayed diagnosis resulted in severe complications, leading to a significant malpractice settlement.

Most dentists are likely to receive a patient complaint at some point during their years of practice. When that happens, it’s important to know what to do and have a process to address the concern. Here are key strategies for responding to negative feedback professionally.

MLMIC is proud to launch our Dental Risk Management Program, which offers crucial strategies for managing patient expectations and ensuring a safe care environment.

A delayed cancer diagnosis led to severe consequences for a 46-year-old patient. Despite repeated visits, crucial testing was postponed, resulting in metastasis and an early settlement.

MLMIC’s Tammie Smeltz shares a case study that highlights the importance of proper documentation and the risks of “curbside consultations” for sulfa allergies.

On The Verdict, we hear from Kathy Harth, Assistant Vice President of Claims at MLMIC, about an interesting case involving a bladder injury after a total abdominal hysterectomy. Kathy discusses the importance of proper documentation of informed consent and the patient-physician relationship.

A 65-year-old patient complained of left-sided abdominal pain for several years. In 2016, the patient underwent a CT scan, and a MLMIC-insured radiologist found no significant findings. More than three years later, a large mass was discovered, and the patient brought a lawsuit against several parties, including the radiologist, for not finding it earlier. Read what happened and our analysis of the case.