Publications & Resources

The failure to properly handle and document after-hours telephone calls can adversely affect patient care and lead to potential liability exposure for the physician. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

Physicians’ offices may not be well equipped to accommodate patients of size. Providing a safe environment, while optimizing sensitivity to the needs of this patient population, will enhance patient care and minimize your exposure to claims of negligence. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

Medication samples are widely used in a physician’s office practice. A standard process should be in place for the proper handling, storage, dispensing, and disposal of medication samples. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

A well-defined process for following up on missed or cancelled appointment will help ensure continuity of care and enhance patient safety. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

Many procedures are performed in the office setting using physician-owned or leased medical equipment. Failure or malfunction of this equipment may lead to patient, staff or provider injury. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

Medication errors result in a significant portion of medical liability claims. Careful attention to detail in prescribing and monitoring the use of medications promotes patient health and safety. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

The receipt and review of test results are important aspects of patient care and safety in physician practices. Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

Patient confidentiality breaches pose a significant risk in the healthcare setting. HIPAA and New York State laws govern your obligation to maintain the confidentiality of protected health information (PHI). Review this Risk Management Tip from MLMIC to reinforce related policies and protocols within your practice or facility.

MLMIC’s tips and legal risks for policyholders to consider when volunteering during the COVID-19 pandemic.

Computers in patient exam rooms have become commonplace in healthcare, but they may be perceived by both physicians and patients as a barrier to effective communication.