Publications & Resources

Five Strategies for Supporting Healthcare Professionals During the Pandemic

An alert issued by The Joint Commission highlights the critical importance of supporting clinicians bearing the weight of the COVID-19 crisis.

The Joint Commission Says Hospitals Should Prioritize Seven Patient Safety Goals in 2021

The Joint Commission’s seven patient safety goals it says should be the prioritized by hospitals in the coming year.

Strategies for Managing Physician Mental Health Problems Caused by the Pandemic

The Joint Commission shares important considerations and guidance related to mental health problems among healthcare professionals caused by the COVID-19 pandemic.

Improving Patient Safety in Ambulatory Care Settings

The Joint Commission released a new study it says provides “better characterization and analysis” of sentinel events “that require immediate investigation and response” in ambulatory settings.

The Joint Commission Issues New Alert on Direct Oral Anticoagulants

To avoid adverse events related to direct oral anticoagulants, The Joint Commission has released a Sentinel Event Alert with specific actions for physicians and other healthcare providers in all clinical settings.

Developing a Reporting Culture: Learning from Close Calls and Hazardous Conditions

A cornerstone of the quality of care provided at any healthcare organization is a culture that provides for the safety of patients and promotes an environment where staff and providers feel comfortable in raising issues or concerns.

The Joint Commission’s New Sentinel Alert on Workplace Violence

MLMIC encourages all our insured facilities and providers to examine the safety of their organizations and practices and utilize available resources to assist in developing, evaluating or expanding plans for addressing the potential of workplace violence.

Texting Medical Orders Presents Serious Risks

The texting of medical orders remains a significant concern for patient safety. Among the risks are unintended autocorrection, confusing abbreviations and incomplete orders.

The Joint Commission Reverses Its Position on Texting Medical Orders

The Joint Commission (JC) issued a clarification reversing its position on the texting of medical orders: “The use of secure text orders is not permitted at this time.”

Addressing Mistaken Identity in Healthcare Settings

Mistaken identity compromises patient safety, and MLMIC wants to alert policyholders to the need for protocols that can prevent such errors.