Managing Expectations in Dentistry
PRESENTED BY
MLMIC INSURANCE COMPANY
Join us for a webinar discussing how managing patient expectations, both in the waiting room and the procedure chair, will mitigate the risk of professional liability claims in your practice.
March 26, 2025
7 p.m.
Attendees can receive 1 CE credit
To attend the webinar, please complete the form below:
Managing patient expectations is one of the most difficult challenges in dentistry. Misunderstandings associated with the cost, time, and discomfort associated with care, and a lack of proper documentation when those aspects are properly communicated to patients both drive professional liability claims against dentists.
Upon completion of this program, participants will be able to:
- Recognize reasons why patients may sue dentists
- Review prevalent trends from malpractice claims analytics
- Discuss strategies to reduce liability for common situations both within office operations and in the procedure chair
New York State Dental Association is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
Concerns or complaints about a CE Provider may be directed to the provider or to the ADA CERP at www.ada.org/cerp
NYS Dental Association designates this activity for 1.0 continuing education credits.
